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CustomerPoint

Glowpoint's exclusive online tool for customers

It's a quick, convenient way for Glowpoint customers to pay their bills or just view their account activity. You'll find online tools, documentation and other information to help you manage your accounts, view your calling history, schedule multi-point/bridged calls, and even monitor billing. CustomerPoint is an easy-to-use online tool that enables you to get the most out of your video communications experience.

Sign-in to access all the benefits of managing your account online with CustomerPoint.

PartnerPoint

Glowpoint's exclusive online tool for agents

PartnerPoint is an online resource center for Glowpoint agents. You'll find online tools, documentation and other information to help you perform key sales and marketing activities. You can even manage the sales process right from your desktop - or wherever you happen to be online.

PartnerPoint gives you convenient access to:
	Product and services Information		Pricing and promotions
	Marketing collateral		IP to ISDN and/or Internet Gateway access
	Customer account information		Video Call Mailbox
	Up-to-date contract status		Order entry and quoting
	Event information		Training and certification information
	And more...

Login to PartnerPoint and:
	Manage your Glowpoint prospects and accounts		Stay connected with Glowpoint news and training
	Build your business using Glowpoint sales tools and materials		Get instant plan availability for your Glowpoint prospects

For more information on the Glowpoint Partner Program, please contact us at agentsupport@glowpoint.com

My IVE

Account management tool for Glowpoint's IVE ("Instant Video Everywhere" Service)

"My IVE" is an online resource to help you manage your IVE account. You'll find online tools and documentation to help you view your calling history, view your billing history, pay your bill, change your personal and billing information, and even upgrade or change your account.

Sign-in to access all the benefits of managing your account online with My IVE. Just use your IVE Username and Password to access your account.

For more information on IVE ("Instant Video Everywhere"), please visit www.instantvideoeverywhere.com

My Video Mailbox

Access your video mail messages online

"My Video Mailbox" is a premiere offering to Glowpoint IVA Class and Business Solution Class customers.

When you miss a call and receive a video message, it is automatically forwarded to "My Video Mailbox" - where you can view all of your messages online. Subscribers are automatically notified via standard email when their video mailbox receives a video message. Subscribers can access their video messages anytime, from any computer, with an internet connection.

My Video Mailbox Login - Click here to enter